Here are some of the frequently asked questions about NetTrooper.

Q: Do I need to register to use NetTrooper?
A: No. After you install NetTrooper, you can use the full set of features for 30 days without registering. After 30 days, you either need to register for NetTrooper, or the software will revert to the reduced feature set of NetTrooper Basic.

Q: Is NetTrooper free?
A: Sort of. NetTrooper provides the full set of features and requires a registration and payment. You can use all the features of NetTrooper for 30 days without having to register. After 30 days, you either need to register for NetTrooper, or the software will revert to the reduced feature set of NetTrooper Basic. For a comparison of features between these two versions, please click here. We are confident that, once you see the benefits of the full NetTrooper package, you'll agree that the additional features are well worth it.

Q: I have a problem with my registration or payment. Who do I contact?
A: Please see our Support page for links to help with your account.

Q: I have a technical question about NetTrooper. Where can I get more information?
A: Please see our support page. Sereniti provides technical support via email and our community web forum provides an excellent source of helpful information.

Q: NetTrooper is not correctly reporting the status of my security package. Why not?
A: NetTrooper supports a large majority of security packages for the PC. We are constantly updating the software to support new versions of security packages and add support for additional packages. Please use our support page links to report a problem with a particular package, and we'll probably have improved support available shortly thereafter.

Q: Does NetTrooper support my home router?
A: NetTrooper supports the most popular home routers and we are constantly adding new devices to the list. To see the latest list, click here. If your device is not supported, you can help us add support by following the instructions on the router tab to provide detailed information about your router.

Q: What are the minimum system requirements for NetTrooper
A: The minimum system requirements are available here.